Healthcare's Answer:
The Quadruple Aim
Improving the work life of healthcare providers
Bringing Light To
Physician Burnout & Wellness
Plaguing Greater Than 50% of US Physicians
The development of burnout is thought to be a gradual process over time. It is characterized by many things, including but not limited to emotional exhaustion, detachment, cynicism, diminishing feelings of accomplishment, decreased effectiveness, loss of professionalism, a tendency to view people as objects rather than human beings, depression, and suicidal ideation and/ or completion.
And the causes of burnout can be directly attributable to issues such as:
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Loss of control over work
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Increased performance measurement (quality, cost, patient experience)
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Increasing complexity of medical care
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Implementation of the electronic medical record
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Major inefficiencies in the practice environment
“I will attend to my own health, well-being, and abilities in order to provide care of the highest standard.”
Healthcare's Answer:
The Quadruple Aim
Improving the work life of healthcare providers
Enhancing Patient Experience
Improving Population Health
Reducing Costs
The New Fourth Aim: Improving the Worklife of Healthcare Providers
The Institute for Healthcare Improvement came up with the triple aim to as above. They realized that burnout could jeopardize the success of the triple aim so a quadruple aim was added. The quad aim was geared at improving the worklife of healthcare providers. This included optimizing the team’s efficiency, dynamics, and improve the training of the team on certain tasks in order to shift some of the responsibility from the physicians to other members of the team.
“Although some factors driving burnout are larger than the organization, organizational-level efforts can have a profound effect on physician well-being.” (Shanafelt, 2017)